IF YOU ARE A TENANT
This is where you will find all the practical information for those who are renting an apartment or premises, as well as FAQ about moving in, your rent, your contract and much more besides.
ARE YOU LOOKING FOR AN APARTMENT?
Balder offers direct contracts in a number of towns and cities. We are a secure, stable landlord with our own management structure. All our apartments are let via our business partner, HomeQ.
ARE YOU LOOKING FOR PREMISES?
We have properties in all of Sweden’s metropolitan regions and at several locations all over Sweden. We help you to find the right premises for your business.
CUSTOMER SERVICE
0774-49 49 49
kundservice@balder.se
Customer Service is open Monday–Friday, 07:00–17:00. See special hours of business below.
WOULD YOU LIKE TO SUBMIT A FAULT REPORT?
If something is not working as it should in your home or premises, you can submit a maintenance request. In the event of serious incidents in your apartment or premises outside our hours of business, please contact our on-call service by calling 0774-49 49 49.
The easiest way to submit a fault report is via our customer portal, Mitt Balder. You use your BankID to log in and the case will go straight to your property caretaker. You can of course also contact Customer Service via email or phone.
ARE YOU LOOKING FOR A SPECIFIC PERSON?
You can reach all our employees and offices all over Sweden via our Customer Service, tel. 0774-49 49 49.
You can also email the person you are looking for using the format forename.surname@balder.se
POSTAL ADDRESS
Fastighets AB Balder
Box 53 121
400 15 Göteborg
Addresses of our local management offices
SPECIAL HOURS OF BUSINESS 2024
On weekends and public holidays, Customer Service and our local management offices are closed or have reduced hours of business. Please also note that our property caretakers have reduced working hours on these days, so the handling of maintenance requests may be delayed until the next working day.
2024
New Year’s Day 1 January: closed
Maundy Thursday 28 March: 07:00–12:00
Good Friday 29 March: closed
Easter Monday 1 April: closed
Walpurgis Night 30 April: 07:00–12:00
1 May: closed
Wednesday 8 May: 07:00–12:00
Ascension Day 9 May: closed
Friday 10 May: closed
National Day 6 June: closed
Midsummer’s Eve 21 June: closed
Friday 1 November: 07:00–12:00
Christmas Eve 24 December: closed
Christmas Day 25 December: closed
Boxing Day 26 December: closed
New Year’s Eve 31 December: closed
