FOR TENANTS
Thank you for renting from Balder! Here you will find all the information you need during your time as a tenant with us.
IF YOU ARE RENTING A HOME
This is where to find all the information you need as a tenant of Balder: your rent, the building and courtyard, house rules, safety, etc.
IF YOU ARE RENTING PREMISES
Do you have questions about your commercial premises? Find the answers here!
Log in to Mitt Balder
If you want to make a digital maintenance request or see your payment details, please log in to our customer portal Mitt Balder.
How do I apply to you for an apartment?
All our apartments are let via our business partner, HomeQ. Create an account with them to start collecting queue points. The person with the most queue points who meets our basic requirements will be the first to be offered the apartment.
How do I obtain a parking space or garage?
You can rent a parking space or garage from Balder subject to availability. If there is no parking space or garage available to rent at the moment, please submit your request to be placed in a queue by creating a contact case in Mitt Balder. You can also contact Customer Service.
The cost of the parking space or garage can vary, depending on whether it is a lockable garage, a parking space with a roof or whether the parking space has an electric heating socket or charging station.
If you are not currently a tenant of Balder, but are still interested in renting a parking space or garage from us, please contact Customer Service to find out more about the options available in your area.
Apply for available parking spaces or garage
I’ll soon be moving in, how will I get all the information I need?
Congratulations on your new home, and a warm welcome to Balder! As your moving-in date approaches, there are a lot of practical matters you need to consider. Balder’s moving-in guide helps you to remember everything.
I haven’t received my rent notice, where do I find my payment details?
You can find the details you need to pay your rent – OCR, amount and payment deadline – on our Mitt Balder customer portal. For a more convenient way to pay your rent, we recommend e-invoice or direct debit (autogiro). You can also have your rent notice sent as a PDF file to your email address.
How do I give notice to end my rental agreement or other contract?
To help you through the process, we have produced a guide to giving notice and moving out containing information that is important to bear in mind for those renting an apartment, garage, parking space, storage, or premises.
Please note that the period of notice for our rental apartments is three full calendar months, so give yourself plenty of time to avoid duplicate rental payments.
Do you feel cold in your apartment?
When the weather turns cold, the heating system may need a few days to adjust to colder weather. Here are some tips on what you can do if you feel cold in your apartment.
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Balder's cleaning tips
Here are some tips that can be useful for both the everyday maintenance of your apartment and for cleaning before the final inspection and moving out.
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How to clear a blockage in the drain
If the drain in the sink, basin or shower is not working properly, the water trap may need to be cleaned, or the floor drain needs to be cleared.
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